Terms of Service
These terms establish the legal framework for accessing and using the simulation and consultancy platforms provided by Hyperstargames. By accessing the services, you fully accept the terms described below.
Subject of Services
Hyperstargames offers technological consultancy solutions and interactive B2B simulation systems designed for advanced employee training. Services include the development of virtual environments, performance evaluation platforms, and gamified tools for complex technical procedures.
Each solution is customized according to the client's needs, and the technical and functional specifications are established through separate contracts. Hyperstargames does not guarantee specific operational results but provides validated tools and methodologies.
Rights and Obligations of the Parties
The client is obliged to provide accurate and complete information regarding internal processes, equipment, and personnel involved in training. Hyperstargames undertakes to treat all received data confidentially and to use it exclusively for the purpose of developing the contracted solutions.
Hyperstargames reserves the right to update platforms and tools to improve functionality, with prior notice to the client. The client may not resell, redistribute, or sublicense the received solutions without the written consent of Hyperstargames.
Limitation of Liability
Hyperstargames is not liable for indirect damages, loss of profit, or business interruptions caused by improper use of the simulation platforms. The total liability of Hyperstargames for any claim related to the services is limited to the value of the respective contract.
The platforms are provided "as is," and Hyperstargames offers no implied warranties regarding uninterrupted operation or error-free performance. The client is responsible for testing the solutions in real conditions before large-scale implementation.
Data Confidentiality and Security
Hyperstargames implements technical and organizational measures to protect personal data and clients' commercial information. Data is not shared with third parties without the client's explicit consent, except as required by law.
The client is responsible for the security of user accounts and for immediately notifying any security breach. Hyperstargames is not liable for unauthorized access caused by client negligence.
Contract Duration and Termination
Contracts for consultancy and simulation services have a duration established by agreement of the parties. Upon expiration, services may be renewed by written agreement under the terms negotiated at that time.
Hyperstargames may suspend or terminate access to platforms in the event of a serious breach of terms, including non-payment of invoices on time or abusive use of systems. The client will be notified in writing at least 15 days before suspension.
Modification of Terms
Hyperstargames reserves the right to modify these terms of use, with prior notice to active clients via email or through the platform. Changes take effect 30 days after notification.
Continued use of the services after the changes take effect constitutes acceptance of the new terms. For questions regarding the terms of use, clients may contact Hyperstargames at the email address info@hyperstargames.com.