Phone
Call directly at 0275250863, Monday through Friday between 09:00 and 18:00. For technical emergencies related to simulation sessions, the call is redirected to the duty engineer within 30 minutes.
0275250863Our team responds within a maximum of 4 business hours to questions about simulators, assessment platforms, and gamified systems. Below you will find the official contact channels and a quick guide to frequently asked questions.
Call directly at 0275250863, Monday through Friday between 09:00 and 18:00. For technical emergencies related to simulation sessions, the call is redirected to the duty engineer within 30 minutes.
0275250863Write to info@hyperstargames.com for detailed requests: error reports, custom configuration requests, or integration proposals. We respond within a maximum of 4 business hours.
info@hyperstargames.comIn the frequently asked questions section you will find answers for: installing VR modules, resetting the password on the assessment platform, compatibility of gamified systems with existing equipment, and the procedure for updating simulation scenarios.
support.htmlAn interactive system that reproduces complex logistics flows, allowing employees to practice critical procedures without real risks. Results show a 40% reduction in operational errors.
View SolutionA software solution integrating IoT sensors and predictive analytics to assess the technical skills of production employees. Productivity increased by 18% in the first six months.
Learn MoreA gamified simulation environment that transforms training into an engaging experience, with points, badges, and leaderboards. Average training time decreased by 35%.
Discover HowWhat to Prepare Before the First Consultation Concrete material on how to prepare for a technical discussion, with real examples from previous projects.
How to Choose a Suitable Service Format A practical analysis of selection criteria for simulation solutions, based on your team's operational needs.